Last Updated: March 2026
CraftAI is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data.
We collect information you provide (email, username, payment details), usage data (server configurations, login times), and technical data (IP address, browser type). We do not collect data from your Minecraft server gameplay.
Your data is used to operate the service, process payments, provide AI-powered features, send service notifications, and improve our platform. We never sell your personal information to third parties.
Omega AI processes server logs and crash reports to provide diagnostics and optimization. This data is anonymized and aggregated. No personal player data from your Minecraft server is collected or stored by Omega AI.
We share data only with payment processors (Stripe), infrastructure providers necessary to operate your servers, and when required by law. All third-party providers are GDPR-compliant.
All data is encrypted at rest and in transit. We employ enterprise-grade DDoS protection, regular security audits, and role-based access controls. Two-factor authentication is available for all accounts.
We use essential cookies for authentication and session management. Analytics cookies are only set with your consent. You can manage cookie preferences at any time from your account settings.
Under GDPR, you have the right to access, correct, export, and delete your personal data. You can also object to processing or request restriction. Submit requests via your dashboard or contact support.
For privacy-related inquiries, contact our Data Protection Officer at privacy@craftai-gameserv.com. We respond to all requests within 30 days.